This Privacy Policy describes how YFP Group Limited / oneoneonehk.com / One Heat App (the “Site” or “we” or “App” ) collects, uses, and discloses your Personal Information when you visit or make a purchase from Site or App.

Collecting Personal Information

When you visit the Site or  App, we collect certain information about your device, your interaction with the Site or App, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site or App.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site or App using cookies, log files, web beacons, tags, or pixels .
• Disclosure for a business purpose: shared with our processor Shopify.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

• Examples of Personal Information collected: 
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: 

 

Minors

The Site or App is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• Active Campaign. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site or App;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site or App. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at oneoneonehk1@gmail.com or by mail using the details provided below:

Room 12A, 12/F, Block 1, Nan Fung Industrial City, Tuen Mun, New Territories, Hong Kong SAR

Last updated: 22/6/2022

 

私隱政策聲明

1. 保障閣下私隱的承諾
   
   三宏飲食有限公司 (下稱"本公司") 承諾全力執行及遵守《個人資料(私隱)條例》的規定，保障 閣下的私隱權利。我們謹此概述有關收集和使用 閣下個人資料。
   
   
2. 收集個人資料的類別及目的
   
   在未經閣下的同意下，本公司不會使用閣下的個人資料，或向任何其他第三者披露閣下個人資料，以達致直接銷售目的。 當閣下登記會員或參加活動時，本公司或會從閣下收集及保存下列某部份或所有的個人資料，包括但不限於:
   
   1. 進入我們網站或App和使用我們服務的登入電郵和密碼;
   2. 閣下的個人資料(例如: 閣下的姓名、暱稱、Facebook顯示名稱、性別、個人身份號碼、出生日期、地區、子女、行業、職位、教育程度、每月個人收入相關的資料);
   3. 閣下的聯絡資料(例如: 閣下的電話號碼、通訊地址、電郵地址及傳真號碼)。
   
   我們或會使用 閣下的個人資料作以下用途：
   
   1. 協助本公司提供其他切合使用者需要的產品或服務；
   2. 直接推廣本公司的刊物、網站及公司的最新優惠、推廣、講座、活動、產品及服務；
   3. 認證或核實由閣下就任何服務、産品或推廣活動提供的身份資料；
   4. 管理 閣下的會員帳戶；
   5. 促使本公司或接收該等資料的機構，得以為 閣下提供本公司相信適合 閣下或 閣下可能感興趣的資訊或其他電子服務;
   6. 回應、處理和執行由閣下提交任何查詢；
   7. 本公司與閣下進行通訊;
   8. 供本公司作日後舉辦活動的巿場研究及統計之用;
   9. 防止及偵測罪行;
   10. 根據法例、規則、規例、守則或指引作出披露;
   11. 幫助本公司履行互連義務或遵守其他行業慣例。
   
   除了上述，本公司會保留用戶在上網瀏覽或查詢時於伺服器自行產生的相關記錄，包括：連線的 IP 位址、使用時間、使用的瀏覽器、瀏覽及點選資料記錄等。
   
   本公司在收集 閣下的個人資料時，將會：
   1. 向閣下說明本公司正在收集閣下的個人資料以及收集的用途；
   2. 給閣下「否決」的機會（即限制本公司使用有關的個人資料作某些指定用途）；及
   3. 說明可供閣下查閱、更改及刪除已儲存個人資料的方法。
3. 直郵推廣通知
   
   在未經閣下的同意下，本公司不會使用閣下的個人資料，或向任何其他第三者披露閣下的個人資料，以達致直接銷售的目的。
   
   在獲得閣下同意後，我們會不時為 閣下提供本公司的最新優惠、推廣、講座、活動、產品及服務，包括投資理財、金融、地產、電腦及電子產品、電訊及流動通訊、教育、招聘、進修、管理、旅遊、飲食、美容、時裝、消閒娛樂、婚嫁、高級消費品、潮流及生活消費品、家居、親子、寵物、健康、保險、交通、文娛藝術、體育、環保、慈善公益、書刊雜誌訂閱及合作夥伴相關類別的推廣訊息；或邀請 閣下參加意見調查。我們將使用 閣下的電郵地址、電話號碼、通訊地址通知您有關上述資訊。
   
   本公司尊重 閣下的私穩權利，若 閣下希望停止接收本公司發出的推廣訊息，請電郵至oneoneonehk1@gmail.com；或者，日後 閣下亦可隨時按宣傳資料上「拒絕接收」方法，通知本公司停止使用 閣下的個人資料。
   
   
4. 個人資料的保安
   
   當本公司接收到 閣下的個人資料時，網站系統會即時保存妥當並予以保密，只有得到授權及經過訓練的員工才可獲准接觸有關資料。本公司亦會確保僱員遵循在個人資料保安及保密方面的操守。但本公司不會對任何不在其控制範圍下發生的個人資料遺失、不當使用、未經授權存取、披露、更改或破壞而承擔責任。
   
   
5. 個人資料的披露和轉移
   
   本公司有機會向業務合作夥伴，披露和轉移有關我們向 閣下提供或 閣下請求的服務和産品的個人資料，或與其共同使用個人資料。我們有可能披露此等資料以推動該等服務和産品的新聞和資訊通訊和作第2部分“收集和使用個人資料的類別及目的”所述的用途。
   
   只要現行本地法律准許，我們亦可以在以下情況向第三方披露閣下的個人資料 (i) 法律、法庭命令提出要求，或搜令或其他法定調查；(ii) 調查機構；(iii)履行我們與閣下的協議；(iv)其他政府或執法機構(例如：移民和海關管制和/或邊境管制局)提出請求；(v)獲得 閣下的明確同意，或(vi)我們真誠認爲披露乃法律要求或提出法律索償或抗辯、獲取法律意見、行使和維護我們的法律權益、保障我們及香港經濟日報集團旗下公司或業務合作夥伴的權利或財産，或保障任何個人的生命、身體或財産。當我們有理由相信，披露個人資料可識別、聯絡有可能侵犯我們的權利或財産(不論是否故意)的人士或向其提出法律行動，或當其他人士可能會被此等行動受到傷害之時，亦同樣適用。
   
   
6. 使用網絡跟蹤器（Cookies）
   
   Cookies 是從互聯網上的電腦傳送到 閣下的瀏覽器並保存在電腦硬碟中的少量資料，當中包括獨特的識別資料。如果 閣下的伺服器設定接收Cookies，那麼每個網站都可以將其 Cookies 傳送至 閣下的網頁，但為了保障 閣下的私穩，閣下的伺服器只會准許網站取用本身傳送的 Cookies 而並非由其他網站傳送的Cookies。
   
   本公司使用 Cookies 作以下用途：
   1. 估計並報告瀏覽人數及人流。
   2. 在部分宣傳活動、有獎遊戲或比賽，本公司會用 Cookies 來計算參加人數及進度；
   3. 研究如何提供更優質的內容及服務；
   
   
   
7. 與其他網頁的連結
   
   本「私隱政策聲明」只適用於本網站或本公司"搵工熱"App。倘 閣下按任何廣告或連結其他網頁的超連結（Hyperlink），即會離開本網站或App而進入另一個位置，本公司並不負責保護 閣下在瀏覽其他網頁時可能洩漏的私隱、個人資料及可能受到「Cookies」 的干擾／影響，閣下應自行參閱該位置的私隱政策（如有者）。
   
   
8. 網絡記錄
   
   當閣下進入本網站或App後，本公司的伺服器軟件會記錄閣下的電腦域名，並追查閣下曾瀏覽的每一網頁，目的是計算本網站的通訊量、各部分資料的受歡迎程度、巿場研究及統計、及向廣告客戶推銷網站服務。在此情況下，該等廣告客戶有可能會獲得一些撮要的通訊量數據，但這些數據並不會揭露 閣下的個人身份。
   
   
9. 個人密碼及保安
   
   閣下的個人資料不論如何儲存，均只限於已獲本公司授權的僱員或承辦商才可以取用。利用電子方式儲存的個人資料以獨立的伺服器保存，並加有密碼保護 （或同等形式的保護措施），並只限於已獲本公司授權的僱員或其承辦商才有權取用。被指定負責處理個人資料的僱員或承辦商在處理有關的行動時，必須遵守本 「私隱政策聲明」。當 閣下完成登記後或當 閣下的個人資料正傳送至另一伺服器儲存時，有關的數據不會被加密，因此第三者可能有機會得到 閣下的資料；在此情況 下，本公司不會負上任何責任。倘 閣下對此情況感到不安，則不應提供任何個人資料。
   
   閣下進行網上登記後，本公司會以電郵確認 閣下會員身份及附上個人密碼。若有需要，閣下可（透過App或以其他方式）不時要求更改 閣下的密碼。閣下須負責保密上述密碼，並對根據該等密碼所發生的所有活動承擔全部責任。閣下同意：
   1. 如發生任何未經授權使用 閣下的密碼或違反安全的任何其他情況，將立即通知本公司；及
   2. 確保 閣下在每次結束瀏覽網站或App時，自 閣下的密碼中退出。本公司無法且不會對因閣下未能遵守本文第 7 條的規定而產生的任何損失或損害承擔責任。
   
   閣下承認上述密碼屬保密資料，在任何情況下均不得向任何人士披露。閣下違反該機密性的任何言語、行動或行為，無論有意或無意，均會導致閣下就因此引起的所有損失或損害向本公司承擔責任。閣下須採取所有必要的預防措施來維持上述密碼及個人識別代碼的機密性。閣下謹同意及承認，任何人士（無論是否經閣下 授權）用該等密碼來使用服務，將構成並視為閣下本身使用服務。倘若發生任何實際或可能未經授權使用該等密碼的情況，閣下須立即通知本公司，並隨即向本公司 書面確認上述情況。在本公司收到該等書面確認前，閣下無權向本公司提出索償，且須就本公司因使用任何服務（無論是否經 閣下授權）而遭受的所有損失及賠償， 向本公司承擔責任。
   閣下承認並同意，本公司的唯一職責僅在於核實密碼，且本公司毋須 ：
   1. 當有關故障是直接或間接因本公司無法控制的情況或事件造成承擔閣下或任何其他人士因未能透過各種電子傳送渠道作出或執行指示或履行有關該等指示的任何義務而遭受的任何損失或損害；或
   2. 承擔閣下或任何其他人士因以正確的密碼透過各種電子傳送渠道提供的指示而遭受的任何損失或損害。
   
   閣下承認，鑒於互聯網的性質，本公司無法保證就任何服務對個人識別資料、內容或其他資料進行的任何傳輸均完全安全可靠。透過使用及獲取任何服務及顧及獲取及使用該等服務，閣下承認本公司保安聲明中所載本公司所採納的保安功能足以滿足 閣下的所有目的。
   
   
10. 存取及保留個人資料的權利
    
    閣下有權保留、查閱及/或修改本公司紀錄中的閣下個人資料，閣下可隨時以會員登入號碼及密碼進入本公司App的會員資料設定欄直接查閱及/或修改個人資料; 或電郵至oneoneonehk1@gmail.com。本公司在回應閣下的要求時，可能要求閣下提供某些個人資料，以 確定 閣下確實是所處理資料的當事人。在閣下提出要求後，本公司是需要在切實可行的情況下，於合理時間內給予回覆。
    
    
11. 查詢及投訴
    
    本公司承諾保護 閣下所提供的個人資料。倘閣下對本公司的私隱政策有任何查詢或疑問，請電郵至oneoneonehk1@gmail.com通知本公司的個人資料保護主任，或以書面郵寄至下列地址：
    
    香港新界屯門南豐工業城1座12樓12a室
    
    (本公司有權修改本「私隱政策聲明」，而有關修改將登載於本網頁上。)